COMPANY AND QUALITY

VISION

MISSION

INNOVATION

HISTORY

QUALITY

• TOTAL QUALITY MANAGEMENT

  The quality of Arca labels and sleeves begins with the design phase: scope, requirements, revisions and validation. Everything is documented, in accordance with ISO9001 standards, in order to arrive at a product that guarantees and meets the user’s needs. Hence the choices: inspired by GMP (Good Manufacturing Practices), from state-of- the-art graphics/papermaking to carefully troubleshooting for non-compliances, with decades of experience. No technical luxuries, but everything that’s needed to obtain what the customer expects from each and every product. Today, quality is no longer necessarily color, gilding and sparkles, but rather… responding to specifications. At Arca, excellence is in our DNA, and perhaps this is why our labels have always had that something extra. The selection of materials, laboratory tests, and the best printing machines, automaticed control systems that verify 100% of the product, a check list that documents the passion and pride we take in our work. And lastly, the batch release, overseen by experts who are attentive to every detail. The total cost of quality management is nil. And it generates profits, by cutting back on waste, avoiding returns and claims, and above all guaranteeing customer satisfaction. For customers who have chosen Arca

• QUALITY POLICY

  In the effort to assure continuity, solidity and flexibility to our company, we have decided to focus on the Quality of our products, services and processes making this a Strategic Priority. The following is a list of the fundamental rules that will allow everyone to participate in meeting our quality goals

  1. The customer must always be satisfied with our services and products
  2. For those employees that do not directly deal with external customers, your customer is the employee or internal department to whom you supply a product or offer a service
  3. Our employees are our company’s most important asset and must be adequately motivated, allowed to develop skills and trained
  4. Everyone in our Company shares the responsibility of improving the quality of our services and products
  5. Quality improvement involves continuous effort and planning
  6. The suppliers are also one of our Company’s assets and, consequently, must be involved in the quality policy
  7. The quality policy must be publicised by all means available

  The board will provide all the resources necessary to ensure this Quality policy is understood, maintained and improved at all levels of our company

• 9001 ISO CERTIFICATION

  

  Some independent, specialized organisations are qualified to state, on the basis of continual checks, that the company’s quality system effectively conforms to the ISO standards. This conformity certification constitutes formal recognition of a qualitative and organisational standard, capable of properly satisfying market demand.
  Arca has held the ISO 9002 certificate, regarding sales and production, since 1992. This is the best guarantee of producs conformity to agreed specifications. In January ’98 Arca was awarded the certificate of conformity to the ISO 9001 standard design regarding. This gives our customers a further guarantee that our products are suitable for the intended use.
  Not all certifications are the same! Arca also work with international customers and has requested, and obtained, certification by the British Standard Institution (B.S.I.), the organisation which originally drew up the BS 5750 standards, which later became ISO (International Standard Organisation).

  The Arca Quality Manual is also available in English, facilitating the audits carried out by foreign officials

• ISO 14001 CERTIFICATION

  

  At Arca, respect for our local roots translates into a highly conscientious environmental policy.

  • – Preventing any form of pollution
  • – Respecting current regulatory measures
  • – Cutting back on the use of energy and natural resources
  • – Developing, updating and continuously improving our Environmental Management System; a process that is monitored through periodic reviews of services and objectives
  • – Involving personnel while promoting awareness on their influence on environmental aspects
  • – Communicating and collaborating transparently with our local community and institutions in managing environmental issues

  Arca’s Labels division is a graphics industry that makes use of production processes that can potentially have a major impact on the environment. That’s why it’s certified as UNI EN ISO14001:2015. A guarantee of a conscious attitude towards the environment!

• 18001 OHSAS CERTIFICATION

  

• FSC® CERTIFICATION

  

  FSC® certification – A guarantee of environmental, social and economic benefits

  Two types of FSC® certification exist: “forest management” certification, designed for forest owners and managers, and so-called Chain of Custody certification, which is aimed at companies that process and/or manufacture forest products.
  Arca’s labeling division has been certified FSC® – CoC since 2012 (Certiquality CQ-CoC-000158). Thanks to this certification, Arca contributes to responsible forest management, guaranteeing the origin of FSC® certified forest materials, a necessary condition for selling products branded as certified. Naturally, certification is issued solely by independent third party auditors (possessing FSC® accreditation) who are responsible for controls conducted in both forest environments and production facilities, verifying that the requirements defined by FSC standards are fully implemented and respected.
  The Forest Stewardship Council (FSC®) is an independent, non-governmental, non-profit organization that was founded in 1993. Among its members are ONG and other socio-environmental groups (WWF, Greenpeace, the National Aboriginal Forestry Association of Canada), forest owners, industrial conglomerates processing and selling wood and paper products, large retail groups, researchers and technicians, for a total of nearly 900 members. The FSC® trademark identifies products that contain wood and/or wood cellulose originating from forests managed in accordance with very strict environmental, social and economic standards. Responsible forest management that safeguards natural environments, brings benefits to populations, local communities and workers, while ensuring efficiency in economic terms.

  Sources
  – FSC® certification – Ensuring environmental, social and economic benefits:
  www.it.fsc.org

• BRC GS CERTIFICATION

  

  BRC GS certification – A guarantee of health and hygiene safety for food packaging materials

  The labels division of Arca Etichette has been BRC GS certified since January 2015 (CSI CERT – BRCIoP120 Number).

  BRC GS is a leading brand and consumer protection organization, used by over 29,000 certified suppliers in 130 countries, with certification issued through a global network of accredited bodies. BRC GS has defined safety and quality standards for the entire food chain (producers, large-scale retailers, retailers). Standards that provide concrete protection to the final consumer, now representing an international reference. In particular, BRC GS Packaging Materials provides a framework for producers of any type of packaging, establishing guidelines for the production of safe materials, for managing product quality and for fulfilling all legal obligations to protect the consumer. A competent third party, the certification body, is then called to assess the conformity of the packaging company, its management systems and its operating procedures.

  Sources
  – BRC GS certification – Guaranteeing health and hygiene safety for food packaging materials:
  www.brcglobalstandards.com

• UL CERTIFICATION

  

  UL certification – A guarantee of safety for the use of products

  Arca’s labeling division adheres to the Authorized Label Suppliers Program, which selects printers authorized to print UL certified registered trademarks (file no. PGAA.LP2986).
  UL is an independent organization devoted to the science of safety in the use of industrial products. Its trademark is the proof of a product’s conformity to safety requirements in the U.S.A. and Canada. Its prestige, however, is international, and every year throughout the globe over 20 billion products receive the UL safety trademark. The organization works in close collaboration with the U.S. Customs and Border Protection, U.S. Immigration and Customs Enforcement, the FBI, Canada’s RCMP (Royal Canadian Mounted Police), INTERPOL and other authorities charged with the application of laws at a global level, providing the necessary information to help distinguish between legitimate and counterfeit UL trademarks.
  UL also manages the Marking and Labeling System Program, which establishes physical specifications for labels. To this end, the types of labels Arca is authorized to print are specified in www.ul.com/clients/label. Labels are classified by UL based on print, surface, application, use and resistance requirements, into four categories: Marking and Labeling Systems – Component (PGDQ2); Marking and Labeling Systems, Limited Use – Component (PGIS2); Marking and Labeling System Materials – Component (PGGU2); Printing Materials – Component (PGJI2). Arca manufactures labels in accordance with production technologies approved for each category, or provides labels to be printed by the client, via thermal ink pigment transfer, validated for each specific usage.
  Qualified Arca technicians provide support to clients in identifying the UL category of the labels adopted, and in selecting the correct materials, for the production of labels in compliance with the ANSI/ UL 969 standard.

  Sources
  – UL certification – Guaranteeing safety standards for the use of products
  www.ul.com

• ECOVADIS CERTIFICATION

  

  EcoVadis EcoVadis is an international platform for companies engaged in areas of corporate social responsibility (CSR) and sustainable development, allowing client companies to monitor the sustainability performance of their suppliers, in 150 sectors and 110 countries. The EcoVadis solution has already been selected by major global multinationals in over 95 countries.
  EcoVadis monitors and evaluates the performance of its members, with assessments being determined based on the company’s performance in four areas: the environment, work practices and human rights, ethics and sustainable purchasing.
  For large multinationals, environmental and social risks associated with suppliers represent critical aspects. The benefits of adopting a sustainable supply system are manifold: reducing the risk of interrupting logistics chains, protecting a company’s reputation and brands, cost containment engendered by collaborative actions (e.g. reducing energy consumption), easier access to capital, and increased valuation and market advantages in cases where consumers demand an eco-friendly, responsible logistics chain.
  Regulatory complexities and a rapid evolution in environmental and social standards make managing CSR (Corporate Social Responsibility) assessments internally too demanding a task. For this reason, customers choose EcoVadis’ CSR monitoring solution, a system shared between the supplier and customer that renders the process faster and cheaper, while simultaneously helping to improve the reliability of information. The EcoVadis solution offers Web collaboration tools that provide procurement managers with dynamic, easy-to-use scorecards, enabling them to monitor the sustainability performance of suppliers and their continuous improvement actions.
  Arca Etichette has completed the evaluation of Ecovadis, obtaining the Silver Recognition Level. This result currently includes Arca Etichette among the top performers evaluated by EcoVadis.